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Fame Podcast Host

Sean McIver
“Whether discussing customer experience, customer success, or customer service, the CUSTOMER is always in the first place.”

Sean McIver is a Product Owner at MaxContact, responsible for ensuring that the customer's voice is accounted for in every step of the company's Agile SDLC framework.

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Sean has worked his way up through the call centre industry, starting out as a customer service advisor to dialler manager at an award-winning outsourcing provider!

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Putting his passion for people, exceptional customer service, and learning more about others' experiences to good use, Sean hosts Talk Time with MaxContact.

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Ask me

  • 1

    What makes an exceptional customer journey?

  • 2

    How do you define customer experience?

  • 3

    What comes first: customer experience or employee experience?

  • 4

    What is the difference between customer experience, customer success, and customer excellence?

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This podcast host has been trained by our team of podcast ninjas. They know how to transform a podcast interview into an addictive piece of audio....